THIS PRIVACY POLICY (“Privacy Policy”) incorporated by Tyrolit India Superabrasive Tools Private Limited (‘Tyrolit’) a company registered under the laws of India, where such expression shall, unless repugnant to the context thereof, be deemed to include its representatives, affiliates, administrators, permitted successors and assigns (hereinafter referred to as “Tyrolit” or “we” or “us” or “our”) is to bring to your notice the guidelines adhered to by Tyrolit to protect information shared by you or collected by Tyrolit.

Tyrolit may collect or seek or gather certain personal information through your access to and use of “Tyrolit” as well as any other media form, media channel, mobile website related link, or otherwise connected thereto (collectively, the “Site”) in order to provide “you” or “your” or “yourself” or “user” (person accessing the Site) our services. Tyrolit shall take the best possible action to uphold the trust placed in Us. Your privacy and the security of your Personal Information (defined below) is very important to Us. Tyrolit shall to the best of its efforts, adopt specific measures to keep secure and manage the personal data provided to Us.

The creation of this Privacy Policy ensures our steady commitment to your privacy with regard to the protection of your invaluable information. Our Privacy Policy is subject to change at any time without notice. We request you to read the Privacy policy carefully before providing or allowing us to gather or collect your Personal information.

BY ACCESSING, BROWSING OR OTHERWISE USING THE SITE, YOU EXPRESSLY AGREE TO BE BOUND WITH THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS MENTIONED HEREIN, PLEASE EXIT THIS SITE AND RESTRICT YOUR ACCESS. THIS PRIVACY POLICY IS INCORPORATED IN ACCORDANCE AND SUBJECT TO THE TERMS OF USE.

“Personal Information” shall mean and refer to any personally identifiable information that Tyrolit may collect from you or such information as gathered/acquired by Tyrolit.

This Privacy Policy describes how Tyrolit may use and disclose personally identifiable information that Tyrolit may collect about you through the Site ("Personal Information"). We insist upon the highest standards for secure transactions and privacy and protection of customer information.

Collections and uses of personal information

We collect certain Personal Information about you which is essential to drive our business and to deliver our services. Tyrolit will have information about you only if (i) You have provided the information to Us; or (ii) Tyrolit has automatically collected the information after access provided by you.

(i) Information provided by You

1. The categories of Personal Information that you provide us during Registration/ Signup/Inquiries/Contact us shall include but not be limited to your name, your contact information (address, email address and phone number), your company name, your country, your preferred  language, et al. In the course of Signup/Inquiries/Contact us, you will be required to  provide information as below detailed. This is to enforce the agreement between you and Tyrolit, to ensure that you are accessible in case required. Please bear in mind to provide the above Personal Information/ data, accurately.
2. At any time when you transact on the Site, We may ask you to provide including but not limited to your name, your contact information, your address.
3. Depending on the nature of your inquiry or activities on the Site, we may also obtain other information about your company/interests/concerns that you specifically describe to us.

PROVIDING PERSONAL INFORMATION IS NECESSARY FOR PERFORMANCE OF THE SERVICES AND FUNCTIONALITIES OFFERED BY THE SITE. IF YOU DECLINE TO PROVIDE THE REQUISITE PERSONAL INFORMATION, WE MAY NOT BE ABLE TO PROCESS YOUR INQUIRY OR OTHER REQUESTS.
 

(ii) Information collected by Tyrolit

1. When you visit our Site, we may collect information that web browsers, mobile devices and servers make available, such as the internet protocol address, browser type, language preference, time zone, referring URL, date and time of access, operating system, mobile device manufacturer and mobile network information. We include these in our log files to understand more about visitors to our Site.
2. When you interact or engage with Tyrolit on social media sites such as Facebook, Google, Twitter and Instagram through posts, remarks, queries, suggestions, notes, et al; we may collect such publicly available information, as to connect with you. These categories of information help Tyrolit to improve its products, services or to better understand the demands and issues of the users.
3. COOKIES: The Site also utilizes cookies to track your online activities, including your registration, submissions, and information requests, in accordance with applicable law. Cookies are files placed on your device by a Site server. Cookies on this Site do not collect Personal Information, but we do track your online activities and may link that information with Personal Information you have provided to us. Your web browser may be set to accept cookies automatically, but can be changed to decline them. The Help Section of the toolbar on most browsers will tell you how to set your browser to prevent accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. Please note that if you decline to accept cookies, and if you choose to download materials from the Site, you may be required to accept each time you download materials from the Site. Please read the Cookies Policy for further details.

User data

Tyrolit will maintain certain information that you transmit to the Site for the purpose of managing the performance of the services. Although we perform regular routine backups of the information, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site.

YOU AGREE THAT TYROLIT SHALL HAVE NO LIABILITY TOWARDS YOU FOR ANY LOSS OR CORRUPTION OF ANY SUCH DATA, AND YOU HEREBY WAIVE ANY RIGHT OF ACTION AGAINST TYROLIT ARISING FROM ANY SUCH LOSS OR CORRUPTION OF SUCH DATA.

Period of retention of your personal information

We keep your Personal Information/ data for a limited period of time, depending on the purposes for which it was collected; after such period, your Personal information/ data will be deleted or nevertheless rendered irreversibly anonymous. The retention period is different depending on the purpose of the processing: for example, the data collected during the purchase, is processed until all of the administrative and accounting formalities have been completed, and is then archived, while the data used to send you our newsletter until you request that we stop sending it to you is nevertheless kept for a period of not more than 24 months.

Our use of your information             

Our primary goal in collecting your information is to understand your needs and to enhance your experience on our Site. Providing Personal Information/ data is necessary for performance of the services and functionalities offered by the Site. Tyrolit may also disclose information about our users when we believe, in good faith, that the disclosure is required by law.

Advertisements/Marketing

We use Personal Information/ data and other information collected through the Site to provide you with the requested services. We may also from time to time use your Personal Information/ data to send you automated email messages or marketing materials regarding our services. These email messages may contain web beacons and other features that help us make sure that you received and were able to open the message. You may opt out of receiving such marketing email messages at any time by sending a message with "unsubscribe" in the subject line to *NO MORE NEWSLETTER REQUIRED*.

Disclosures of personal information

We may disclose Personal Information/ data to third parties and to our affiliates in your local jurisdiction or other locations as necessary or appropriate to provide the product or services you requested. The information may be used to contact you in connection with product(s) or services, or for other legitimate business purposes.

We may disclose your information to companies and individuals we employ to perform business functions and services on our behalf. Such functions may include hosting our web servers, analysing data, providing legal, accounting and marketing services, and providing other support services. All such parties will be under obligation to maintain the security and confidentiality of your Personal Information/ data, and to process the data in accordance with our instructions.

We may disclose Personal Information/ data to the extent necessary or appropriate to government agencies, advisors, and other third parties in order to comply with applicable laws, or if such action is necessary to protect the rights or property of Tyrolit or its affiliated companies.

Your rights

At any time, depending on the specific processing, you may revoke your consent to processing, find out what personal data is in our possession, its source and how it is used, ask that the data be updated, corrected or supplemented as well as, have it deleted, limit its processing, or oppose it. Tyrolit undertakes to provide you the following rights no matter where you choose to live.

1. We will provide you access to your Personal Information/ data that we hold.
2. We will provide you  an option to update and amend, and/or delete the Personal Information/ data in accordance with applicable laws.
3. You can also exercise the other rights acknowledged by applicable data protection legislation, including, for example, objection to and blocking of the processing of your Personal Information/ data, by contacting us at devika.singh@tyrolit.com
4. For security reasons, Tyrolit reserves the right to take steps to authenticate the identity of the requesting party before providing access to Personal Information/ data in accordance with this section of the Privacy Policy.

Personal data security and confidentiality

We maintain adequate technical and organizational security measures to protect your Personal Information/ data from any loss, misuse, unauthorized access, disclosure, alteration, or destruction.

External links on the site

The Site may include hyperlinks to other websites, contents or resources. We do not have control over/ on such external links present in the Site, such links are provided by third parties and Tyrolit shall not be responsible for the content on such links or the damages/ losses due to access to such links.

You agree and acknowledge, that Tyrolit shall not be responsible for collection and or disclosure of your Personal Information/ data by such third party links/ companies/ persons. We do not endorse any advertising, products or other material available on such third party links.

You agree and acknowledge, that Tyrolit is no liable for any loss or damage(s) incurred by you as a result of collection and/or disclosure of your Personal Information authorised by you on these external websites, by placing reliance on the completeness, accuracy on the information provided on such third party external links. Please bear in mind that the external third party links provide privacy policies governing the collection, storage, retention and disclosure of the Personal Information you provide to the third party links. We recommend that you  review and understand the privacy policy on the third party links before you provide any Personal Information to these websites.

Disclosure of your information to third parties

Taking into account the existing regulatory environment, Tyrolit shall to the best of its efforts protect the Personal Information provided by you to Us, we will strive to not disclose the Personal Information provided beyond the arenas that have been discussed in this Privacy Policy and Terms of Use. However , we would like to ensure that you are aware that the Personal Information provided by you may be used in a way that is beyond what is provided on this Site.

External Service Providers: There may be a number of services offered by external service providers that help you use our Site. If you choose to use these optional services, and in the course of doing so, disclose information to the external service providers, and/or grant them permission to collect information about you, then their use of your information is governed by their privacy policies.

Other Corporate Entities: We share much of our information including your Personal Information/ data, with our subsidiaries that are committed to serving your needs through use of our Site and related services, throughout the world. Such data shall be shared for the sole purpose of enhancing your experience of using the Site. To the extent that these entities have access to your information, they shall treat it at least as protectively as they treat information obtain from their other members. It is possible that we and/or subsidiaries, or any combination of such, could merge with or be acquired by another business entity. In any such combination we may share some or all of your information in order to continue to provide the service. You shall receive notice of such event (to the extent it occurs).

Law and Order: We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. We may and You authorize us, to disclose your Personal Information/ data to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to any legal liability. Any information that you make publicly available on the Site may be potentially viewed by any party, and by posting such material it is deemed that you consent to share such information with such parties.

GDPR

You may be aware, of the General Data Protection Regulation (“GDPR” or “Regulation”) implemented by the European Union, relating to the treatment of Personal Information/ data. This communication summarizes the steps taken by Tyrolit, in order to facilitate you and Tyrolit to comply with the Regulations. 

Tyrolit has implemented technical and administrative changes that will adhere to privacy protection, and upholding of the data rights of the users.

Data protection officer

Tyrolit has appointed a Data Protection Officer to manage your Personal Information/ data and to respond the certain requests. On matters of data protection this policy is to practice extreme caution for the benefit of both i.e. You and Tyrolit. If you have any questions or concerns about our privacy practices with respect to your Personal Information/ data, you can reach out to our Data Protection Officer at devika.singh@tyrolit.com.

Amendment

Tyrolit may update or modify this Privacy Policy from time to time in order to comply with regulations and market standards. If you would like to access, correct, amend, remove or limit the use or disclosure of any Personal Information/ data that has been collected and stored by Site, you shall notify Tyrolit at the provided contact address listed in this policy.

If we change material terms of this Policy, we will provide notice of the revised policy for 30 days on the home page of the Site. We will also take other steps as necessary depending on the nature of the changes, including obtaining your consent where required by local data protection laws, or providing you with the opportunity to delete your Personal Information.

Consent

By using the Site or by providing information, you consent to collection and usage of the information in accordance with this Privacy Policy, including but not limited to consent for sharing the information as per this Privacy Policy.

Contact us

For more information about our privacy practices, if you have queries, concerns or feedbacks or if you have any concerns about our adherence to this Privacy Policy, please reach us at devika.singh@tyrolit.com

THIS DOCUMENT IS AN ELECTRONIC RECORD AND IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES TO MAKE THE TERMS OF THIS POLICY BINDING.

Thank you for visiting our website. Protection of your privacy is very important to us. Below you will find extensive information about how we handle your data.

1. Access data and hosting

You may visit our website without revealing any personal information. With every visit on the website, the web server stores automatically only a so-called server log file which contains e.g. the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request. These access data are analysed exclusively for the purpose of ensuring the smooth operation of the website and improving our offer. This serves according to Art. 6 (1) (f) GDPR the protection of our legitimate interests in the proper presentation of our offer that are overriding in the process of balancing of interests. All access data are deleted no later than thirty days after the end of your visit on our website.

Hosting

The services for hosting and displaying the website are partly provided by our service providers on the basis of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

2. Data processing for the purposes of processing the contract, establishing contact

2.1 Data processing for the purposes of performing the contract

For the purpose of performing the contract (including enquiries regarding the processing of any existing warranty and performance fault claims as well as any statutory updating obligations) in accordance with Art. 6 (1) (b) GDPR, we collect personal data if you provide it to us voluntarily as part of your order. Mandatory fields are marked as such, as in these cases we necessarily need the data to process the contract and we cannot send the order without their specification. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the forwarding of the data to our service providers for the purpose of order, payment and shipping, can be found in the following sections of this privacy policy. After complete processing of the contract, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 (1) (c) GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this privacy policy.

2.2 Customer account

Insofar as you have given your consent to this in accordance with Art. 6 (1) (a) GDPR by deciding to open a customer account, we will use and store your data for the purpose of opening the customer account as well as for further future orders on our website. Deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this privacy policy.

2.3 Establishing contact

As part of our customer communication, we collect personal data in order to process your enquiries in accordance with Art. 6 (1) (b) GDPR if you voluntarily provide us with this data when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, as in these cases we necessarily need the data to process your enquiry. Which data is collected can be seen from the respective input forms. After your enquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this privacy policy.

3. Data processing for the purposes of shipment

We forward your data to the shipping company within the scope required for the delivery of the ordered goods according to Art. 6 (1) (b) GDPR. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

4. Data processing for the purposes of payment

As part of the payment process in our online shop, we work together with these partners: technical service provider, credit institution, payment service provider.

4.1 Data processing for the purposes of transaction processing

Depending on the selected payment method, we forward the data necessary for processing the payment transaction to our technical service providers, who act for us on the basis of processing on our behalf or to the authorised credit institutions or to the selected payment service provider insofar as this is necessary for the payment process. This serves the fulfilment of the contract according to Art. 6 (1) (b) GDPR. In certain cases, payment service providers collect the data required for processing the payment themselves, e.g. on their own website or via technical solution within the ordering process. In this respect, the privacy policy of the respective payment service provider applies. If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact option described in this privacy policy.

4.2 Data processing for the purposes of fraud prevention and optimisation of our payment processes

We may forward other data to our service providers, which they use for the purpose of fraud prevention and to optimise our payment processes (e.g. invoicing, processing of contested payments, accounting support) together with the data necessary to process the payment as our processors.
This serves to safeguard our legitimate interests in fraud prevention or an efficient payment management in accordance with Art. 6 (1) (f) GDPR that are overriding in the process of balancing of interests.

5. Marketing via E-mail, Telephone

5.1 Email newsletter wit subscription, newsletter tracking with separate consent

If you subscribe to our newsletter, we will regularly send you our email newsletter based on your consent according to Art. 6 (1) (a) GDPR, using the data required or disclosed by you separately for this purpose.

You can unsubscribe from the newsletter at any time. This can either be done by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the list of recipients, unless you have expressly consented to the further use of your data according to Art. 6 (1) (a) GDPR or we have reserved the right to use your data for other purposes that are permitted by law and about which we inform you in this privacy policy.

If you have additionally given us your consent in accordance with Art. 6 (1) 1 a GDPR to analyse our newsletter, we will also analyse your interaction with our newsletter by measuring, storing and evaluating opening rates and click-through rates for the purpose of designing future newsletter campaigns ("newsletter tracking").

For this evaluation, the emails sent contain single-pixel technologies (e.g. so-called web beacons, tracking pixels) that are stored on our website. For the evaluations, we link the following "newsletter data" in particular

• the page from which the page was requested (so-called referrer URL),
• the date and time of the request,
• the description of the type of web browser used,
• the IP address of the requesting computer,
• the e-mail address,
• the date and time of registration and confirmation

and the single-pixel technologies with your e-mail address or your IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID.

Unsubscribing from newsletter tracking is possible at any time and can be done either by sending a message to the contact option described or via a link provided for this purpose in the newsletter.

The information is stored for as long as you are subscribed to the newsletter.

5.2 Newsletter mailing

The newsletter and the newsletter tracking shown above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Our service providers are located and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: USA

The adequacy decision for the USA applies as the basis for third country transfers, provided that the respective service provider is certified. Certification is available.

5.3 Phone advertising

If you have given your consent in accordance with Art. 6 (1) (a) GDPR, we will use the data required for this purpose or provided separately by you for our own advertising purposes, e.g. to inform you about interesting offers and our products. You can withdraw your consent at any time, either by sending a message to the contact option described in this privacy policy or by verbal notification within each call. After withdrawal, we will delete your telephone number unless you have expressly consented to the further use of your data or we have reserved the right to use your data for other purposes that are permitted by law and about which we inform you in this privacy policy.

6. Cookies and further technologies

6.1 General information

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser during your next visit (persistent cookies).

Protection of privacy for terminal devices
When you use our online services, we use technologies that are absolutely necessary in order to provide the telemedia service you have expressly requested. The storage of information in your terminal device or access to information that is already stored in your terminal device does not require consent in this respect.

For functions that are not absolutely necessary, the storage of information in your terminal device or access to information that is already stored in your terminal device requires your consent. Please note that if you do not give your consent, parts of the website may not be available for unrestricted use. Any consent you may have given will remain valid until you adjust or reset the respective settings in your terminal device.

Any downstream data processing through cookies and other technologies

We use such technologies that are strictly necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies are used to collect and process IP addresses, time of visit, device and browser information as well as information on your use of our website (e.g. information on your preferences). This serves to safeguard our legitimate interests in an optimised presentation of our offer that are overriding in the process of balancing of interests according to Art. 6 (1) (f) GDPR.

In addition, we use technologies to fulfil the legal obligations, which we are subject to (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

What types of cookies are being used?

• Functional cookies: These cookies are used for certain features of our website, e.g. to improve the website’s navigation, or deliver to you customised and relevant information (e.g. ads that match your interests).
• Targeting cookies: These cookies record information about your visit to the website, previously viewed pages and links you clicked. We use this information to tailor our website and displayed ads to your interests.
• Marketing Cookies: ​​​​​​​These cookies record information about your visit to the website, previously viewed pages and links you clicked. We use this information to tailor our website and displayed ads to your interests.
• Analytical / performance cookies: These cookies enable collecting anonymised data about user behaviour on our website. We analyse them e.g. to improve the functionality of our website and recommend you products that will be interesting to you.
• Essential cookies: These cookies are necessary to enable you to use our website. This includes e.g. cookies that enable you to log into the customer area or add items to your shopping cart.

Cookie settings

You can find the cookies settings for your browser by clicking on the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of the technologies in accordance with Art. 6 (1) (a) GDPR, you can withdraw your consent at any time by sending a message to the contact option described in the privacy policy. Alternatively, you can also click on the following link: www.tyrolit.com. If cookies are not accepted, the functionality of our website may be limited.

6.2 Use of the "Consentmanager" tool by consentmanager AB for obtaining and managing consent

We use Consentmanager on our website to inform you about the cookies and other technologies we use on our website and to obtain, manage and document your consent, if required, to the processing of your personal data by these technologies. This is required under Art. 6 (1) (c) GDPR to fulfil our legal obligation under Art. 7 (1) GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. Consentmanager is an offer from consentmanager AB, Håltegelvägen 1b, 72348 Västerås, Sweden.

After submitting your cookie declaration on our website, Consentmanager's web server stores your IP address, browser, language and accessed website. Furthermore, the IP is processed to determine the visitor's country. In addition, cookies are used that contain information about your consent behavior, in particular the status and date of consent.

The duration of data storage depends on your active user settings on our website. The data will be deleted after 2 years, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR through a new query or we reserve the right to use data for other purposes, which are permitted by law and about which we inform you in this policy.

7. Use of cookies and other technologies

We use the following cookies and other third-party technologies on our website. Unless otherwise specified for the individual technologies, this is done on the basis of your consent in accordance with Art. 6 (1) (a) GDPR. The data collected in this context will be deleted after the relevant purpose has been fulfilled and we have ended the use of the respective technology. You can withdraw your consent at any time with effect for the future. Further information on your withdrawal options can be found in the section "cookies and further technologies". Further information, including the basis of our cooperation with the service providers can be found within the respective technologies. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

7.1 Use of Google services

We use the following technologies of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. Unless otherwise specified for the specific technologies, data processing is based on an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has established by decision an adequate level of data protection.

Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries there is no adequacy decision by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission.

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information on your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address will be stored on a server located in the EU to derive location data and then deleted immediately before the traffic is forwarded to further Google servers for processing. The data processing is carried out on the basis of an order processing agreement by Google.

In order to optimize the marketing of our website, we have activated the data sharing settings for "Google products and services". This allows Google to access the data collected and processed by Google Analytics and then use it to improve Google services. The data sharing to Google within the scope of these data sharing settings is based on an additional agreement between the data controllers. We have no influence on the subsequent data processing by Google.

For the purposes of optimized marketing of our website, we use the so-called user ID function. With the help of this function, we can assign a unique, permanent ID to your interaction data for one or more sessions on our websites and thus analyze your user behavior across devices and sessions.

For web analytics and advertising purposes, the extension function of Google Analytics enables the so-called DoubleClick cookie to recognize your browser when visiting other websites. Google will use this information to compile reports about your website activities and to provide other services related to the use of the website.

Google Ads

For advertising purposes in the Google search results as well as on the websites of third parties, the so-called Google Remarketing Cookie is used when you visit our website, which automatically enables interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information as well as information on your use of our website), by means of a pseudonymous cookie ID and on the basis of the pages you visit. Any further data processing only takes place if you have activated the setting "personalised advertising" in your Google account. In this case, if you are logged into Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

For website analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent usage behavior when you arrive on our website via a Google Ads ad. For this purpose, cookies may be used and data (IP address, time of visit, device and browser information as well as information on your use of our website based on events specified by us, such as a visit to a website or newsletter registration) may be collected, from which usage profiles are created using pseudonyms.

Google Maps

For the visual representation of geographical information, Google Maps collects data on your use of the Maps functions, in particular the IP address and location data, and transmits this data to Google and then processes it by Google. We have no influence on this subsequent data processing.

Google Tag Manager

By means of the Google Tag Manager, we can manage various codes and services on our website. When implementing the individual tags, Google may also process personal data (e.g. IP address, online identifiers (including cookies)). The data processing is carried out on the basis of an order processing agreement by Google.

By using the Google Tag Manager, a simplified integration of various services/technologies can be achieved.

If you do not wish to use individual tracking services and have therefore deactivated them, the deactivation remains in place for all affected tracking tags that are integrated by the Google Tag Manager.

7.2 Use of Facebook services

Use of Facebook Pixel

We use the Facebook pixel within the framework of the technologies of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Irland (hereafter („Facebook (by Meta)“ or “Meta Platforms Ireland“) as described below. The Facebook pixel is used to automatically collect and store data (IP address, time of visit, device and browser information as well as information on your use of our website based on events specified by us, such as a visit to a website or newsletter registration), from which user profiles are created using pseudonyms. As part of the so-called advanced matching, information is also collected and stored hashed for matching purposes, with which individuals can be identified (e.g. names, e-mail addresses and telephone numbers). For this purpose, a cookie is automatically set by the Facebook pixel when you visit our website, which automatically enables recognition of your browser when visiting other websites by means of a pseudonymous cookie ID. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activities and to provide other services associated with website use, in particular personalised and group-based advertising. We have no influence on data processing by Facebook and only receive statistics based on Facebook pixels.
The information automatically collected by Facebook (by Meta) technologies about your use of our website is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Further information about data processing by Facebook can be found in Facebook 's (by Meta) privacy policy. Our service providers are located and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA applies as the basis for third country transfers, provided that the respective service provider is certified. Certification is available. Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. There is no adequacy decision for these countries by the European Commission. Our cooperation with them is based on these safeguards:  Standard data protection clauses of the European Commission.

Facebook Analyses

As part of the Facebook business tools, statistics created via Facebook pixels about your use of our website enable us to analyse visitor activity on the website. The data processing is based on a data processing agreement with Facebook (by Meta). The analysis serves the optimal presentation and marketing of our website.

Facebook Ads (Ad manager)

We use Facebook Ads to promote this website on Facebook (by Meta) and other platforms. We determine the parameters of the respective advertising campaign. Facebook (by Meta) is responsible for the exact implementation, in particular the decision on the placement of the ads with individual users. Unless otherwise specified for the individual technologies, data processing is based on an arrangement between joint controllers in accordance with Art. 26 GDPR. The joint controllership is limited to the collection of data and its transmission to Meta Platforms Ireland. The subsequent data processing by Meta Platforms Ireland is not covered by this arrangement.

Based on the statistics about visitor activity on our website created via Facebook pixels, we operate group-based advertising on Facebook (by Meta) via Facebook Custom Audience by determining the characteristics of the respective target group. As part of the advanced matching (see above) that takes place to determine the respective target group, Facebook (by Meta) acts as our data processor.

On the basis of the pseudonym cookie ID used by the Facebook pixel and the collected data about your usage behavior on our website, we operate personalized advertising via Facebook Pixel Remarketing.

Via Facebook Pixel Conversions we measure your subsequent usage behavior for web analytics and event tracking purposes if you have reached our website via a Facebook Ads ad. The data processing is based on a data processing agreement with Facebook (by Meta).

7.3 Other providers of web analytics - and online-marketing-services

Use of Hotjar for web analytics

For the purpose of web analytics, technologies of Hotjar Ltd, Dragonara Business Centre 5th Floor, Dragonara Road, Paceville St Julian's STJ 3141, Malta (hereinafter "Hotjar") are used to automatically collect and store data (IP address, time of visit, device and browser information as well as information on your use of our website), from which user profiles are created using pseudonyms. Cookies can be used for this purpose. The pseudonymised user profiles are not merged with personal data about the bearer of the pseudonym without the express consent of the user, which must be given separately. Hotjar acts on our behalf.

Our service providers are located and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: United Kingdom, USA.

The adequacy decision for the USA applies as the basis for third country transfers, provided that the respective service provider is certified. Certification is available.

Use of Dealfront

Our website uses the technologies of Dealfront (Liidio Oy as part of Dealfront Group GmbH) to analyze visitor behavior. In this process, the IP address of a visitor is processed.

This processing has the purpose of helping us understand which businesses (B2B) are visiting our site, by enriching IPs with associated information such as the company name or industry code. To do this, at the beginning of the visitor’s session, their IP address and corresponding session data is matched against a large whitelist of known companies. To increase data protection of our visitors we have turned on “IP address anonymisation”, so that only shortened values instead of the actual IP addresses will be stored. If the feature is on, we will not store the actual IP address anywhere in our systems, including logs. This anonymisation makes it impossible to connect outside IP address information later, preventing identification of an individual person.

As part of this processing, first party cookies are used in order to analyze visitor behavior. Whenever we process website traffic data, this is based on our legitimate interest (Art. 6 (1) lit. f GDPR) in optimizing our products, services, sales and marketing. To prevent this processing activity, you (website visitor) may install and configure appropriate ad-blockers or use no-script-plugins in your browser. The data will be deleted as soon as it is no longer required for its intended purposes. Statutory retention obligations can lead to a longer retention period of the data in question. We have concluded a data processing agreement with Dealfront in order to ensure compliance with applicable data protection standards.

Use of Vimeo video plugin for integration of third-party content

For the purpose of integrating third-party content, data (IP address, time of visit, device and browser information) is collected via the video plugin by Vimeo Inc., 330 West 34th Street, 5th Floor, New York 10011, USA (hereafter "Vimeo"), transmitted to, and then processed by Vimeo.  The data processing is carried out on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Google Analytics is automatically integrated into the Vimeo video plugin. For the purpose of web analytics, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, as well as information on your use of our website), from which usage profiles are created using pseudonyms. Cookies can be used for this purpose. Google Analytics is an offer from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. If you visit our website from the EU, your IP address will be stored on a server located in the EU to derive location data and then deleted immediately before the traffic is forwarded to further Google servers for processing. We have no influence and access to the data processing by Vimeo, including the settings and results of Google Analytics.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has established by decision an adequate level of data protection.

Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries there is no adequacy decision by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission.

8. Social Media

Our online presence on Facebook (by Meta), Youtube, Instagram (by Meta), LinkedIn

If you have given your consent to the respective social media provider in accordance with Art. 6 (1) (a) GDPR, when you visit our online presence on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which user profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media provider, as well as a contact option and your rights and settings options for the protection of your privacy, please refer to the provider's privacy policies linked below. Should you still require assistance in this regard, please contact us.

Facebook (by Meta) is provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (hereafter "Meta Platforms Ireland ") The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Data processing in the context of a visit to a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

Our service providers are located and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA applies as the basis for third country transfers, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision for these countries by the European Commission. Our cooperation with them is based on these safeguards:  Standard data protection clauses of the European Commission.

Instagram (by Meta) is provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (hereafter "Meta Platforms Ireland ") The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is typically transferred to and stored on a server at Meta Platforms Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Data processing in the context of a visit to an Instagram (by Meta) fan page is based on an agreement between joint controlers in accordance with art. 26 GDPR. Further information (information on Insights data) can be found here.

Our service providers are located and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina:

The adequacy decision for the USA applies as the basis for third country transfers, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico:
There is no adequacy decision for these countries by the European Commission. Our cooperation with them is based on these safeguards:  Standard data protection clauses of the European Commission.

YouTube is provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (hereafter "Google"). The information automatically collected by Google about your use of our online presence on YouTube is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has established by decision an adequate level of data protection.

Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries there is no adequacy decision by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission.

LinkedIn is provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ("LinkedIn"). The information LinkedIn automatically collects about your use of our online presence on LinkedIn is generally sent to a server at LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA and stored there.

Our service providers are located and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: USA.

The adequacy decision for the USA applies as the basis for third country transfers, provided that the respective service provider is certified. Certification is available.

9. Contact options and your rights

9.1 Your rights

Being the data subject, you have the following rights according to:

• art. 15 GDPR, the right to obtain information about your personal data which we process, within the scope described therein;
• art. 16 GDPR, the right to immediately demand rectification of incorrect or completion of your personal data stored by us;
• art. 17 GDPR, the right to request erasure of your personal data stored with us, unless further processing is required
  • to exercise the right of freedom of expression and information;
  • for compliance with a legal obligation;
  • for reasons of public interest or
  • for establishing, exercising or defending legal claims;
• art. 18 GDPR, the right to request restriction of processing of your personal data, insofar as
  • the accuracy of the data is contested by you;
  • the processing is unlawful, but you refuse their erasure;
  • we no longer need the data, but you need it to establish, exercise or defend legal claims, or
  • you have lodged an objection to the processing in accordance with art. 21 GDPR;
• art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;
• art. 77 GDPR, the right to complain to a supervisory authority . As a rule, you can contact the supervisory authority at your habitual place of residence or workplace or at our company headquarters.

9.2 Contact options

If you have any questions about how we collect, process or use your personal data, want to enquire about, correct, restrict or delete your data, or withdraw any consents you have given, or opt-out of any particular data use, please contact us directly using the contact data provided in our supplier identification.

Data protection Officer:
Tyrolit Schleifmittelwerke Swarovski AG & Co KG
Swarovski Straße 33
6130 Schwaz
Austria

privacy@tyrolit.com

Data privacy created with the Trusted Shops text editor.