Cookies Policy

THIS COOKIES POLICY applies in conditions Tyrolit India Superabrasive Tools Private Limited (‘Tyrolit’) acts as a Data Controller (we determine the purposes and means of the processing) with respect to the Personal Information of our website visitors and service users.

1. Collection and use of your Personal Information

1. We collect certain Personal Information about you which is essential to drive our business and to deliver our services.
2. This information falls into two categories: 1) Personal Information you voluntarily provide when you log into our Site and 2) tracking data collected as you navigate our Site or automatically collected information.

2. Personal Information you provide to us

1. Providing Personal Information is necessary for performance of the services and functionalities offered by the Site. If you decline to provide the requisite Personal Information, we may not be able to process your inquiry or other requests.
2. The categories of Personal Information that you provide us during registration/ site visits include but are not limited to your name, your contact information (address, email address and phone number), your company name, your country, your preferred language, et al.
3. Whenever you use or render our services using the Site, we may ask you to provide your name, your contact information, your address, your account details and/or your credit/debit card information or other payment account information.
4. Depending on the nature of your inquiry or activities on the Site, we may also obtain other information about your interests, likes or dislikes that you specifically describe to us.
5. We may retain and use the Personal Information provided by you for our business purposes (to contact you, provide services, provide customer service and to send newsletters) such as your name, email address, company, and phone number. The legal basis for this processing is legitimate interests, namely the proper administration of our Site and business.

3. Tracking information

We may retain and use technologies to track your use of our Site and tailor your web experience. When you visit our Site, we may collect information that web browsers, mobile devices and servers make available. We include these in our log files to understand more about visitors to our Site. The tracking information data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. The legal basis for this processing is our legitimate interests, namely monitoring and improving our Site and services.

4. Use of cookies on our Site

1. Cookies are small, unique strings of code stored on your computer that make it easier for you to use our Site and help us improve Site functionality and security. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them).
2. We use our own proprietary cookies, as well as cookies hosted by third party vendors. These cookies include non-personally identifiable information that allows advertisers and content owners provide a more customized Site experience. They may be used to tailor ad content on our Site as well as on Sites you may visit in the future. They may collect data such as your browser type, your operating system, Web pages visited, time of visits, content viewed, and other clickstream data. (These first-party cookies, targeted at our customers and Site users, are different from the cookies we deploy through the Tyrolit service, which may capture browser data including but not limited to your IP address, browser version, OS type, etc.
3. When you visit our Site or open an email you have received from us, we or one of our ad partners may place or recognize a unique cookie on your browser. These cookies, which do not contain personally identifiable information, enable us to send you ads about our services, customize our services and gather analytics about our web traffic. Additionally, emails we send to you may contain a bit of code known as a “web beacon.” This code helps us understand the time and date that a user has opened an email and when he/she has used a link within the email to visit the Site, allowing us to collect analytics about our traffic, customize our services, and send you ads about our services. You can disable our web beacons by turning images “off” in your email client (e.g., Outlook, Outlook Express). Please see your email client for more information.
4. We may also use cookies to automatically collect information about your computer when you visit our sites, and automatically store it in log files. This may include the type of browser software you use, the operating system you are running, the website that referred you, and your Internet Protocol ("IP") address.
5. Your browser may permit you to reject or delete cookies, but this may prevent proper working of our website.

5. We may disclose your Personal Information as follows:

1. We will share your Personal Information with third parties only in the ways that are described in this Site Privacy Policy. We do not sell your Personal Information to third parties.
2. YOU AGREE THAT TYROLIT SHALL HAVE NO LIABILITY TOWARDS YOU FOR ANY LOSS OR CORRUPTION OF ANY SUCH INFORMATION, AND YOU HEREBY WAIVE ANY RIGHT OF ACTION AGAINST TYROLIT ARISING FROM ANY SUCH LOSS OR CORRUPTION OF SUCH INFORMATION/DATA.

6. Disclosure to Vendors and other service providers

We may use third party service providers for network, security, email, and hosting services. Suppliers and service providers are required by contract to keep confidential the information received on our behalf and may not use it for any purpose other than to carry out the services they are performing for us.

7. Disclosure required by law

Under certain circumstances Personal Information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders. Also, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request or to any other third party with your prior consent to do so. If we are ever legally compelled to disclose your Personal Information to a third party, we will notify you with the contact information we have unless doing so would violate the law or a court order.

8. Disclosure to Insurance

We may disclose your Personal Information to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

9. Disclosure of non-personal data

We may share with third parties or service providers non-personally identifiable information about your use of our Site, which could include demographics, interests, and other online habits.

10. Sensitive data

We do not, collect, hold, process or share any sensitive data (financial data, health data, social security numbers etc.) of any individual through our Site or products.

11. Third Party Links

1. Occasionally, at our discretion, we may include or offer third party products or services on our Site. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these Sites. However, We shall have no responsibility or obligation to act on the feedback received.
2. Tyrolit may contain content or links to content or services provided by third parties. This policy does not apply to the practices of those third parties. We encourage you to carefully read the privacy policy of any website you visit.

12. Blog / Forum

Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. You can request the removal of your Personal Information from our blog or community forum, by contacting us at devika.singh@Tyrolit.com. In some cases, alike to comply legally, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and may also aim to provide reasons to the best extent possible.

13. Testimonials

We display testimonials from satisfied clients on the website in addition to other endorsements. We will obtain our client's permission before we place these testimonials on the Site. If you are a client who wishes to update or delete your testimonial, please contact us: devika.singh@Tyrolit.com

14. Children’s Online Privacy Protection Act Compliance (COPPA)

We are in compliance with the requirements of COPPA, we do not collect any information knowingly from anyone under 13 years of age. Our Site, products and services are all directed to people who are at least 13 years old or older.

15. Our use of your Information

Our primary goal in collecting your information is to understand your needs and to enhance your experience on our Site. Providing Personal Information/ data is necessary for performance of the services and functionalities offered by the Site. Tyrolit may also disclose information about our users when we believe, in good faith, that the disclosure is required by law.

16. Your choices and how to opt-out

Tyrolit offers our clients or client prospects the opportunity to opt out of receiving promotional e-mail, SMS, calls or any way of communication about our product and services. If clients or client prospects need to opt-out of collection of their information and any marketing communication on behalf of Tyrolit services and our other products, they can send an email requesting for the same in detail to devika.singh@Tyrolit.com.

• You can also opt out from programmatic display ads from blocking sites and third parties from reading and saving your cookie data.
• To opt-out of the collection and use of data for interest-based advertising on your mobile device, you can modify the settings on your mobile device.
• For example: For Apple Devices- Go to Settings, Select Privacy, Select Advertising, and enable the “Limit Ad Tracking” setting.
• For Android Devices: Open the Google Settings App, Select Ads, and enable the “Opt out of interest-based advertising” setting.
• To make any changes to your data (for example, if your name is spelt wrong) or opt-out from Interest based advertisements, you can also directly send us email to legal@Tyrolit.com, describing about the same in detail.

17. Data Protection Officer

Tyrolit shall appoint a Data Protection Officer to manage your Personal Information/ data and to respond the certain requests. On matters of data protection this policy is to practice extreme caution for the benefit of both that is you and Tyrolit. If you have any questions or concerns about our privacy practices with respect to your Personal Information/ data, you can reach out to our Data Protection Officer at devika.singh@Tyrolit.com

18. Changes to Policy

1. Tyrolit may update or modify the Privacy Policy from time to time in order to comply with regulations and market standards. If you would like to access, correct, amend, remove or limit the use or disclosure of any Personal Information/ data that has been collected and stored by Site, you shall notify Tyrolit at the provided contact address listed in the policy.
2. If we change material terms of the policy, we will provide notice of the revised policy for (30) thirty days on the home page of the Site. We will also take other steps as necessary depending on the nature of the changes, including obtaining your consent where required by local data protection laws, or providing you with the opportunity to delete your Personal Information.

19. Consent

By using the Site or by providing information, you consent to collect and use of the information in accordance with the Privacy Policy, including but not limited to consent for sharing the information as per the Privacy Policy.

20. Contact us about questions and concerns

If you have any further queries related to our Privacy Policy or individuals who wish to contact us about data protection issues may reach us at devika.singh@Tyrolit.com

You can also write to the following address:

TYROLIT India Superabrasive Tools Pvt. Ltd.
No. 1D, 2nd Phase, Peenya Industrial Area, Bangalore Karnataka, India 560 058